Sorry for the tough love

I am seriously ready to throw my hands in the air and scream 'I CAN'T TAKE IT ANYMORE!'.

I have been stressing the last several days because I have been dealing with a fairly sharp learning curve with a new elearning program at work. I was so stressed that I wasn't sleeping (damn stress-induced insomnia) and I have a f'ing sinus infection to boot.

This morning I had a breakthrough after working with another person at my company who uses this software. (Even though this software provides a great deal more interactivity and functionality than the powerpoint on crack version currently pushed as the 'corporate solution' the organization can't support it because they have had to cut resources and they feel that the powerpoint on crack version is just fine.) I was jazzed to get working on storyboards and ready to get moving on programming until I just opened my email.

Apparently the company who sold me the software sent me the latest and greatest version and they can't be certain ti will work with our newly upgraded LMS. This is a snippet from the email I just rec'd from the internal contact:

Officially, it's unsupported by us so (if ) you have problem, you're on your
own.
Also, 2008 is not approved by IT to work at (insert company
name).

Sorry for the tough love but it has to be that way . . .

OK. I get that it isn't their problem that the software company sent me the wrong version but I am just pissed. There is some history with this 'support' group that gets my hackles up, namely that we are a Fortune 100 company who should be on the leading curve of learning solutions not back in the dark ages. Instead of being forward thinking and determining that they need to justify the business need for supporting this software in the organization they tell us that it isn't supported (not just the 2008 version but any version). Screw you. I don't expect to hand hold me and help me through the problem but the email felt more like a slap in the face than I needed today.

My response back was not nice. It wasn't directed at them but more at the fact that if they have another contact other than the person who approved this version in the first place to please let me know the name so I can contact him/her and get his resolved. My job is seriously on the line. You may think I am exaggerating but my team has once again been moved into yet another part of the company and I have a project due for my boss' boss in a couple weeks.

I cannot deal with this and feel like I am going to explode. I know I am being overly sensitive but when I feel like my job is already on the line and then I get an email like this I just feel like I could cry. This is when I wish I wasn't the primary breadwinner in the family and could roll with whatever is going to come my way without worrying that I might be out of a job.